WHAT OUR GUESTS SHOULD KNOW BEFORE THEY VISIT
Prior to making your hotel reservation or visiting our property, please familiarize yourself with the information listed below.
*WEEKEND POOL POLICY NOTICE FOR OVERNIGHT GUESTS*
Due to the current health regulations associated with COVID-19, we have temporarily limited our weekend rooftop capacity and cannot guarantee access for every guest once daily capacity is reached. See below for more details.
Last Updated 6.26.2020
*WEEKEND POOL POLICY NOTICE FOR OVERNIGHT GUESTS*
Due to the current health regulations associated with COVID-19, we have temporarily limited our weekend rooftop capacity and cannot guarantee access for every guest once daily capacity is reached. See below for more details.
Last Updated 6.26.2020
For overnight guests
Is the Birdseye Rooftop open?
The pool is open from 8:00AM – 10:00PM daily at limited capacity and by reservation only. Guests may reserve two-hour time slots with the front desk either in person, or over the phone. Reservations will be available day of beginning at 7:00AM on a first come, first served basis.
Unfortunately, hot tubs are restricted at this current time.
The rooftop bar is open for food and beverage service seven days a week, weather permitting.
Is Pavilion Beach open?
Pavilion beach is currently open exclusively to Gloucester residents and overnight guests of the hotel. While we will be offering our guests chair and towel service, chairs will be sanitized in between uses by our beach attendant.
Will guests be able to access the local beaches?
Local area beach access and parking guidelines may vary depending on the beach. For the most updated guidelines on beach openings and parking, please visit the City of Gloucester website. We are able to provide shuttle service to Half Moon Beach at Stage Fort Park and Good Harbor Beach. Shuttle service will be limited to one party at a time.
Will room service be available?
Full contactless room-service is available from 11:30AM to 9:00PM Sunday through Thursday and 11:30AM to 10:00PM Friday and Saturday. You will be notified of the estimated arrival via phone call and a staff member will knock on your guest room door once the order has been delivered on a tray or cart.
May I bring takeout from local restaurants into the hotel?
Overnight guests may enjoy their meals within the privacy of their guest room. Outside alcohol is prohibited, as stated in our hotel policies.
Is breakfast being served for overnight guests?
We will be offering a “drop and go” power breakfast from 8:00AM to 11:00AM each morning for overnight guests. This will be delivered to the guest room upon request by calling the front desk. Keurig coffee makers, coffee, tea and bottled water will be provided in the guestrooms for your convenience as guest-facing beverage stations are disallowed during this time.
Is priority seating available for overnight guests?
Limited priority seating will be available on a first come, first served basis for overnight guests.
Do you offer Valet parking?
We will be pausing Valet service as these services are restricted during current phase guidelines. Hotel guests may park their vehicles inside of our garage.
Will complimentary Shuttle service be available?
Yes, we are able to provide shuttle service for overnight guests to Half Moon Beach, Good Harbor Beach and our sister property Seaport Grille. Shuttle service will be limited to one party at a time on a first-come, first-served basis.
Is there an overnight parking fee?
Yes, there is an $8 nightly charge for overnight parking.
Is the fitness center open?
Our Fitness Center will be closed until further notice.
Will housekeeping be able to service my room during my stay?
Daily housekeeping service will be contactless as we try to limit in-room traffic between guests and team members. We will be delivering fresh towels and bathroom amenities to stay-over guestrooms and leaving these items neatly packaged outside their guestroom door. Fresh bed linens and any other items that may be desired will be furnished in the same fashion upon request.
Will there be turndown service during my stay?
Turn Down Service will be paused at this time as we are preventing employees from having to enter guest rooms while occupied.
Will bell service be available?
Bell Service will be an optional service at this time. If a guest chooses to have their luggage brought to their room, a “gloved” bellman will bring the luggage as far as the guest room door to limit in-room traffic. Otherwise, guests will be offered a sanitized Bell Cart to transfer their own luggage and a Bellman will retrieve the cart from outside the guest room.
Will bikes be available?
Complimentary Beauport beach bicycles will be available to our hotel guests on a first come first serve basis. For sanitation purposes, we will not be offering bicycle helmets at this time. Guests may choose to bring their own helmet or not wear one. An accident liability waiver will be asked to be signed by all guests using our bicycles. Bicycles will be sanitized and wiped down in between each use.
Is the hotel accepting packages on behalf of overnight guests?
Packages and mail may be delivered to and from our hotel. Postage stamps are also available for purchase in our Boutique Gift Shop. For incoming packages, please notify the Front Desk in advance and have it addressed as follows:
ATTN: Guests' first and last name on the reservation
55 Commercial St
Gloucester, MA 01930
What are your hotel policies?
For a full list of our hotel policies, please click here.
The pool is open from 8:00AM – 10:00PM daily at limited capacity and by reservation only. Guests may reserve two-hour time slots with the front desk either in person, or over the phone. Reservations will be available day of beginning at 7:00AM on a first come, first served basis.
Unfortunately, hot tubs are restricted at this current time.
The rooftop bar is open for food and beverage service seven days a week, weather permitting.
Is Pavilion Beach open?
Pavilion beach is currently open exclusively to Gloucester residents and overnight guests of the hotel. While we will be offering our guests chair and towel service, chairs will be sanitized in between uses by our beach attendant.
Will guests be able to access the local beaches?
Local area beach access and parking guidelines may vary depending on the beach. For the most updated guidelines on beach openings and parking, please visit the City of Gloucester website. We are able to provide shuttle service to Half Moon Beach at Stage Fort Park and Good Harbor Beach. Shuttle service will be limited to one party at a time.
Will room service be available?
Full contactless room-service is available from 11:30AM to 9:00PM Sunday through Thursday and 11:30AM to 10:00PM Friday and Saturday. You will be notified of the estimated arrival via phone call and a staff member will knock on your guest room door once the order has been delivered on a tray or cart.
May I bring takeout from local restaurants into the hotel?
Overnight guests may enjoy their meals within the privacy of their guest room. Outside alcohol is prohibited, as stated in our hotel policies.
Is breakfast being served for overnight guests?
We will be offering a “drop and go” power breakfast from 8:00AM to 11:00AM each morning for overnight guests. This will be delivered to the guest room upon request by calling the front desk. Keurig coffee makers, coffee, tea and bottled water will be provided in the guestrooms for your convenience as guest-facing beverage stations are disallowed during this time.
Is priority seating available for overnight guests?
Limited priority seating will be available on a first come, first served basis for overnight guests.
Do you offer Valet parking?
We will be pausing Valet service as these services are restricted during current phase guidelines. Hotel guests may park their vehicles inside of our garage.
Will complimentary Shuttle service be available?
Yes, we are able to provide shuttle service for overnight guests to Half Moon Beach, Good Harbor Beach and our sister property Seaport Grille. Shuttle service will be limited to one party at a time on a first-come, first-served basis.
Is there an overnight parking fee?
Yes, there is an $8 nightly charge for overnight parking.
Is the fitness center open?
Our Fitness Center will be closed until further notice.
Will housekeeping be able to service my room during my stay?
Daily housekeeping service will be contactless as we try to limit in-room traffic between guests and team members. We will be delivering fresh towels and bathroom amenities to stay-over guestrooms and leaving these items neatly packaged outside their guestroom door. Fresh bed linens and any other items that may be desired will be furnished in the same fashion upon request.
Will there be turndown service during my stay?
Turn Down Service will be paused at this time as we are preventing employees from having to enter guest rooms while occupied.
Will bell service be available?
Bell Service will be an optional service at this time. If a guest chooses to have their luggage brought to their room, a “gloved” bellman will bring the luggage as far as the guest room door to limit in-room traffic. Otherwise, guests will be offered a sanitized Bell Cart to transfer their own luggage and a Bellman will retrieve the cart from outside the guest room.
Will bikes be available?
Complimentary Beauport beach bicycles will be available to our hotel guests on a first come first serve basis. For sanitation purposes, we will not be offering bicycle helmets at this time. Guests may choose to bring their own helmet or not wear one. An accident liability waiver will be asked to be signed by all guests using our bicycles. Bicycles will be sanitized and wiped down in between each use.
Is the hotel accepting packages on behalf of overnight guests?
Packages and mail may be delivered to and from our hotel. Postage stamps are also available for purchase in our Boutique Gift Shop. For incoming packages, please notify the Front Desk in advance and have it addressed as follows:
ATTN: Guests' first and last name on the reservation
55 Commercial St
Gloucester, MA 01930
What are your hotel policies?
For a full list of our hotel policies, please click here.
For the public
Is the 1606 Restaurant open?
We are currently offering indoor and outdoor lunch and dinner service for parties of six or less. Please note that outdoor reservations are weather permitting, and seating may not be guaranteed. For hours, updated reservation policies and menus, please call 978.491.5090 or visit 1606Restaurant.com.
We are currently offering indoor and outdoor lunch and dinner service for parties of six or less. Please note that outdoor reservations are weather permitting, and seating may not be guaranteed. For hours, updated reservation policies and menus, please call 978.491.5090 or visit 1606Restaurant.com.
Is the lobby open to the public?
Our lobby is currently limited to our overnight guests for lounging only. Restaurant guests awaiting their reservation will be asked to wait outside of the hotel main entrance.
Is the Beauport Boutique open?
Yes, our Beauport Boutique is open on a walk-in basis. Guests may also order items online through our website here.
Is valet parking available?
We will be pausing Valet service as it is restricted during Phase II of the state guidelines. Restaurant guests may choose to park their vehicles in our outdoor lot adjacent to the hotel entrance or inside of our garage.
Why are some dates blacked out online?
If your desired dates of stay appear to be blacked out, please call us directly at 978.282.0008 or e-mail info@beauporthotel.com. We may still have availability for your dates.
Are you still providing tours of the property?
Yes, our Event Management team is offering tours of our event spaces and rooftop by appointment only on Saturdays and Sundays. Unfortunately, we are unable to offer tours of guest rooms during this time as we seal off sanitized guest rooms.
What is your Wi-Fi password?
Please call our Front Desk for our most up to date Wi-Fi password as it will change over time.
Our lobby is currently limited to our overnight guests for lounging only. Restaurant guests awaiting their reservation will be asked to wait outside of the hotel main entrance.
Is the Beauport Boutique open?
Yes, our Beauport Boutique is open on a walk-in basis. Guests may also order items online through our website here.
Is valet parking available?
We will be pausing Valet service as it is restricted during Phase II of the state guidelines. Restaurant guests may choose to park their vehicles in our outdoor lot adjacent to the hotel entrance or inside of our garage.
Why are some dates blacked out online?
If your desired dates of stay appear to be blacked out, please call us directly at 978.282.0008 or e-mail info@beauporthotel.com. We may still have availability for your dates.
Are you still providing tours of the property?
Yes, our Event Management team is offering tours of our event spaces and rooftop by appointment only on Saturdays and Sundays. Unfortunately, we are unable to offer tours of guest rooms during this time as we seal off sanitized guest rooms.
What is your Wi-Fi password?
Please call our Front Desk for our most up to date Wi-Fi password as it will change over time.
COVID-19 Measures
COVID-19 Measures
Will I be allowed to enter the building without a mask?
No. It is required that all guests and employees always wear proper masks upon entering and throughout the building. Restaurant patrons may remove their masks while they are seated at their tables.
What if I forget my mask at home?
We will happily provide you with a complimentary single use mask prior to entering the building.
What efforts are being taken for sanitization measures?
For a full list of what we are doing to keep our staff and guests safe, please click here.
No. It is required that all guests and employees always wear proper masks upon entering and throughout the building. Restaurant patrons may remove their masks while they are seated at their tables.
What if I forget my mask at home?
We will happily provide you with a complimentary single use mask prior to entering the building.
What efforts are being taken for sanitization measures?
For a full list of what we are doing to keep our staff and guests safe, please click here.
Should you have any questions about the above information, please do not hesitate to contact Guest Services by calling 978.282.0008 or via e-mail info@beauporthotel.com.
We cannot wait to welcome you!
We cannot wait to welcome you!