HOME > TERMS & CONDITIONS
Gift Card Promotion Terms
Special Offers & Packages Conditions
Gift Certificate Policies
Fiesta Guest Comfort Policies
Our hotel policies are as follows:
Pet Policy
While we recognize that pets are part of the family, in order to guarantee our guests a comfortable, safe and allergy-free environment, we respectfully decline the presence of pets in the hotel, with the exception of documented service animals, which are always welcome. We are happy to refer pet boarding facilities in our area that you can utilize during your stay with us.
Room Deposit Policy
Reservations will require a deposit of one night’s room and tax upon booking.
Cancellation Policy
The Beauport Hotel is a small, independent boutique hotel. With just 94 rooms, cancellations affect us significantly. Because of this we ask that we receive 72 hours’ notice for all cancellations. We are unable to refund any deposits for reservations cancelled within 72 hours of check-in. However, you are always welcome to change your arrival date for a Change-of-Date fee of $50.00. For reservations cancelled outside of 72 hours prior to check-in, we are happy to return the room and tax deposit, minus a $25.00 processing fee.
Date Change Policy
We are happy to accommodate any changes made to reservations outside of 72 hours prior to your confirmed check-in time, free of charge.
All date changes made within 72 hours of check-in will incur a $50.00 Change-of-Date fee.
Debit Card Policy
Guests planning on checking in with a debit card should be aware that, upon check-in, the amount of your room rate and tax for all nights, plus $50.00 per night for incidentals, will be deducted from your account. Upon check-out, any unused funds will be released immediately back to your account. However, it typically takes 5 to 7 business days for these released funds to be processed back to your account, depending on the rules of your financial institution.
Peace and Quiet Policy
Our guests come to the Beauport from a variety of places, for a variety of reasons. Some are here for weddings, some for business, and some for a quiet getaway. To ensure the comfort and enjoyment of all of our guests, we have implemented “Quiet Hours” on the guest room floors from 10:00pm to 7:00am daily. During these hours we ask that all guests keep conversation and in-room activities at a respectable volume. However, guests are more than welcome to enjoy the use of our beautiful lobby until the wee hours of the morning, should you desire a late-night gathering. This well help ensure that all guests leave us well-rested and having enjoyed their stay. We have a “one warning” policy for noise complaints. A second noise complaint for in-room activity during quiet will result in a request to depart the premise immediately, with no refund given.
Special Offers & Packages Conditions
Gift Certificate Policies
Fiesta Guest Comfort Policies
Our hotel policies are as follows:
Pet Policy
While we recognize that pets are part of the family, in order to guarantee our guests a comfortable, safe and allergy-free environment, we respectfully decline the presence of pets in the hotel, with the exception of documented service animals, which are always welcome. We are happy to refer pet boarding facilities in our area that you can utilize during your stay with us.
Room Deposit Policy
Reservations will require a deposit of one night’s room and tax upon booking.
Cancellation Policy
The Beauport Hotel is a small, independent boutique hotel. With just 94 rooms, cancellations affect us significantly. Because of this we ask that we receive 72 hours’ notice for all cancellations. We are unable to refund any deposits for reservations cancelled within 72 hours of check-in. However, you are always welcome to change your arrival date for a Change-of-Date fee of $50.00. For reservations cancelled outside of 72 hours prior to check-in, we are happy to return the room and tax deposit, minus a $25.00 processing fee.
Date Change Policy
We are happy to accommodate any changes made to reservations outside of 72 hours prior to your confirmed check-in time, free of charge.
All date changes made within 72 hours of check-in will incur a $50.00 Change-of-Date fee.
Debit Card Policy
Guests planning on checking in with a debit card should be aware that, upon check-in, the amount of your room rate and tax for all nights, plus $50.00 per night for incidentals, will be deducted from your account. Upon check-out, any unused funds will be released immediately back to your account. However, it typically takes 5 to 7 business days for these released funds to be processed back to your account, depending on the rules of your financial institution.
Peace and Quiet Policy
Our guests come to the Beauport from a variety of places, for a variety of reasons. Some are here for weddings, some for business, and some for a quiet getaway. To ensure the comfort and enjoyment of all of our guests, we have implemented “Quiet Hours” on the guest room floors from 10:00pm to 7:00am daily. During these hours we ask that all guests keep conversation and in-room activities at a respectable volume. However, guests are more than welcome to enjoy the use of our beautiful lobby until the wee hours of the morning, should you desire a late-night gathering. This well help ensure that all guests leave us well-rested and having enjoyed their stay. We have a “one warning” policy for noise complaints. A second noise complaint for in-room activity during quiet will result in a request to depart the premise immediately, with no refund given.
